SHIPPING POLICY

Processing Time:
Orders are processed within 1-3 business days (excluding weekends and holidays).
During high-demand periods (such as product launches or holidays), processing may take an additional 1-2 business days.

Shipping Options & Delivery Times:
    •    Standard Shipping (Domestic): 3-7 business days after processing.
    •    Express Shipping (Domestic): 1-3 business days after processing.
    •    International Shipping: 7-14 business days, depending on location and customs processing.

Shipping Rates:
Shipping rates are calculated at checkout based on the destination and selected shipping method.

Free standard shipping is available on all orders over $50.

Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking updates.

Lost or Delayed Shipments:
If your package is delayed or missing, please contact the carrier first with your tracking number. If you need further assistance, email us at customerservice@loveasta.co.

Asta is not responsible for lost or stolen packages once marked as delivered.
International Orders & Customs:

Customers are responsible for any customs duties or import taxes that may apply.
Asta is not liable for delays due to customs processing.

Address Changes & Order Issues:
Please ensure your shipping address is correct before completing your purchase. We are unable to make changes once an order has been processed.

If you notice an issue with your order, contact us immediately at customerservice@loveasta.co